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1.Measure the length of your foot, Heel to Toe, very important
2. Choose matching US size based on the foot length. e.g. If your foot length is 23cm, choose size 6.
Brand Name: RAROVE
Pump Type: Basic
Heel Type: Thin Heels
Upper Material: PU
Toe Shape: Pointed Toe
With Platforms: Yes
Platform Height: 0-3cm
Heel Height: Super High (8cm-up)
Fit: Fits true to size, take your normal size
Style: sexy
is_handmade: Yes
Fashion Element: Shallow
Insole Material: Bonded Leather
Occasion: Wedding
Lining Material: PU
Season: Spring/Autumn
Outsole Material: Rubber
Model Number: HJY
Closure Type: Slip-On
Gender: Women
Item Type: Pumps
Fit: Fits true to size, take your normal size
Heel Height: High 11CM
shoes woman: shoes woman
sapato feminino: woman pump shoes
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping on orders over €60 to most countries.
Delivery time = Process time ( order preparation )+ Shipping time.
Free Shipping:
• Cost: Free shipping on orders over €60
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
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